Returns & Cancellations About Our Returns Policies: – The following returns policy applies to items purchased on xelectron.com. Product Categories Return Time-frame from Delivery All Products – Returns/Replacements 1. Items qualify for a return/replacement only if it is damaged, Missing Item and Defective items. 2. Item is damaged/Missing Item – Such items needs to be reported within 48 hours of delivery. Any items reported after given time frame will not be considered. Replacement for the same will be provided. 3. Defective items – Such needs to be reported within Seven Days for delivery, will be provided replacements. After that item can be considered for repair/replacement according to the product condition. 4. Damaged/ Defective items must be returned in the original condition they were received in with all the accompanying accessories. All Products – Cancellations 1. An order can be cancelled till the time it is not shipped. Once order is shipped no cancellations will be accepted.